Send secure email to a specific INTRUST employee
To ensure the security of our customers’ personal information, INTRUST recommends sending all emails containing sensitive information to INTRUST employees via our secure email channel. Examples of sensitive information include, but are not limited to, emails that contain account numbers, credit card numbers, and social security numbers.
To send a secure email, you will need to visit our Secure Email Message Center and complete a one-time registration. Once registered, you will have the ability to send secure emails to INTRUST employees.
For assistance using secure email, please review this guide.
Frequently Asked Questions
Any email that contains personal identifying information. Examples include, but are not limited to, emails that contain account numbers, credit card numbers, and social security numbers.
When an email is sent through a regular email channel, the information contained is in clear text. Conversely, when an email is sent using INTRUST Secure Email, the information contained within the message is fully encrypted, making it impossible for anyone other than you and the recipient of the email to view the content of the email.
No, you only have to register once.
Contact your banker to let them know you have an email to send them. They will be glad to provide you with their email address.
Go to the INTRUST Secure Email login screen and click on the Reset button in the “Forgot your password?” section of the page. Follow the on-screen instructions to reset your password.