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Frequently Asked Questions
Find answers to some of our most commonly asked questions.
Contact Us
We're here to support you.
24/7 automated banking is always available.
Check your balance, review recent activity, transfer funds, and more.
Representatives are available to assist you:
Monday - Friday, 7:00 a.m. to 7:00 p.m. CT
Saturday, 8:00 a.m. to 2:00 p.m. CT
Visit a banking center
Convenient locations across Kansas, Oklahoma, and Northwest Arkansas. Find a banking center near you, view available lobby and drive-thru hours, and get directions.
Mailing Addresses
Bank Mailing Address
INTRUST BankP.O. Box 1
Wichita, KS 67201-9819
Personal Loan Payments
INTRUST Personal LoansP.O. Box 3668
Wichita, KS 67201-3668
Credit Card Payments
Cardmember ServiceP.O. Box 790408
St. Louis, MO 63179-0408
Credit Card Overnight Payment
Cardmember Service – 790408824 N 11th St
St. Louis, MO 63101-1016
