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ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
Sometimes referred to as
Consumer Disclosure
From time to time, INTRUST Bank, N.A. (“we”, “us” or INTRUST) may be required by law to provide you with certain written notices, disclosures, authorizations, acknowledgements, tax documents, account statements and other documents (“Record(s)”). Described below are the terms and conditions for providing Records electronically (“Electronic Records”), and where applicable, for the electronic signature of Records.
Records may be signed electronically by using Adobe eSign, DocuSign or other electronic method. INTRUST has the exclusive right to determine which electronic signature method to use for any Electronic Record. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by signing where indicated or by checking the 'I agree' or ‘I accept’ box (an “agreement box”) or other such affirmative acknowledgment (as applicable) (your “Electronic Signature”). If you are not asked to sign or check an agreement box, then continuing on to access your Electronic Records acknowledges you can access this information electronically to your satisfaction and further, that you are providing your affirmative consent to agree to these terms and conditions. If you do not agree to these terms and conditions, you will receive paper copies of all Records.
Consent to use electronic signature
By providing your Electronic Signature for any Record using an electronic signature method, you agree that you are legally bound by such signature just as if you had signed in ink a paper copy of such Record. You may not proceed to utilize the electronic signature method to electronically execute a Record unless you accept these terms and conditions.
All Records will be sent to you electronically
Once you have agreed to these terms and conditions, unless you tell us otherwise in accordance with the procedures described herein, we will provide all Records to you electronically, including, but not limited to, all required notices, disclosures, authorizations, acknowledgements, account statements, tax documents, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving a Record, we prefer to provide all of the required Records to you by the same method and to the same address that you have given us. Thus, you can receive all the Records electronically or all in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph with the heading “Consequences of withdrawing your consent” that describes the consequences of your electing not to receive delivery of Electronic Records from us. Note that certain tax documents are required to be sent to you in paper form even if you chose to have it sent to you electronically. We may choose, but are not obligated, to provide such tax document in an electronic form in addition to the paper form.
Getting paper copies
You are not required to receive or sign Records electronically and may request paper copies of the Records if you prefer to do so. You also have the ability to download and print any open or signed documents sent to you through the electronic signature method. The electronic signature method may also email you a PDF copy of all agreements you sign using the electronic signature method. If you wish to receive paper copies in lieu of Electronic Records, you may close this web browser and request paper copies from us by following the procedures outlined below. We may apply a charge for requesting paper copies.
Withdrawing your consent
If you decide to receive Electronic Records from us, you may change your mind at any time and tell us that thereafter you want to receive Records only in paper format. How you must inform us of your decision to receive future Records in paper format and withdraw your consent to receive Electronic Records is described below. This consent will remain in effect for all Records unless and until you have withdrawn your consent as set out below.
Consequences of withdrawing your consent
If you elect to receive required Records only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need to first send the required Records to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper Records.
How to contact INTRUST
You may contact us to let us know of changes as to how we may contact you electronically, to request paper copies of Records from us, and to withdraw your prior consent to receive Electronic Records as follows:
- To advise us of your new e-mail address: To let us know of a change in your e-mail address where we should send Electronic Records to you, you can contact us at 800-895-2265, visit a banking center, or change your email address within your online banking profile. We may require other information from you to change your email address.
If you are receiving your Records through DocuSign, and have a DocuSign account, you must notify DocuSign, Inc. to arrange for your new email address to be reflected in your DocuSign account by following the process for changing e-mail in DocuSign in addition to notifying us directly as set forth above.
- To request paper copies from us: To request delivery from us of paper copies of the Records previously provided by us to you electronically, please contact us at 800-895-2265. Please provide your e-mail address, full name, US Postal address, and telephone number. We will bill you for any fees at that time, if any.
- To withdraw your electronic consent: To inform us that you no longer want to receive Records electronically, you need to log in to your digital profile through online or mobile banking, access the settings for your accounts and unenroll your account from paperless (electronic) delivery of Records. We do not need any other information from you to withdraw consent. You will receive an email confirming that you changed your account settings by removing Records you no longer want to receive electronically. If you do not receive an email confirming your change, please contact us at 800-895-2265 or visit a banking center. The consequences of your withdrawing consent for Electronic Records will be that transactions may take a longer time to process. If you have any problems withdrawing your consent through online or mobile banking, please contact us at 800-895-2265.
Required hardware and software
The minimum system requirements for electronic signatures are subject to change.
The system requirements for DocuSign may be found by visiting:
https://support.docusign.com/guides/signer-guide-signing-system-requirements
The system requirements for Adobe eSign may be found by visiting:
https://helpx.adobe.com/sign/system-requirements.html
You must have Adobe 6.0 or greater installed to view PDF documents.
If you have questions about the system requirements for Electronic Records you may contact us at 800-895-2265 or visit a banking center. These minimum requirements are subject to change.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to other Electronic Records that we will provide to you, please verify that you were able to read this electronic records disclosure and that you were also able to print on paper or electronically save this disclosure for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving Records exclusively in electronic format on the terms and conditions described above, please confirm your agreement by providing your Electronic Signature.
By continuing with this process and continuing to access your Electronic Records you are providing your affirmative consent to receiving Records exclusively in electronic format on the terms and conditions described above.
By continuing, or by providing your Electronic Signature, I confirm that:
- I can access and read this Electronic Record and Electronic Signature disclosure;
- I can print this disclosure on paper, or send this disclosure to a place where I can print it, or save it for future reference and access;
- Until or unless I notify INTRUST as described above, I consent to receive exclusively through electronic means all Records that are required to be provided or made available to me by INTRUST during the course of my relationship with INTRUST; and
- I agree that by providing my Electronic Signature for any document, I am legally bound to that signature just as if I had signed in ink a paper copy of such Electronic Record.
C1890-01(06/26)