New mobile banking experience
Start using the new mobile banking experience for your business today. Here's what you need to know.

INTRUST Mobile Banking App on iPhone

Meet the new mobile banking experience

We're excited to announce the launch of a new mobile banking experience for business online banking users. The new experience is available now and includes several improvements from the current app.

  • A consistent experience across desktop and mobile.
  • Fresh look and a user-friendly design.
  • Upgraded functionality (including dashboard customization and advanced filters).
  • Compatible with tablet devices.
  • Automatic version updates.

Important next steps

Once you are ready to access the new mobile banking experience, follow the steps below.

QR code to new business mobile banking login

1) Visit the new login page

Scan this QR code with your mobile phone or tablet to access the new mobile experience login. Or, use the direct url:

https://treasury.jackhenry.com/pwa/intrustbank

2) Add to your device's home screen

Add the new mobile experience login page to your device's home screen for easy access.

Use our guide to help in this process.

Frequently asked questions

What is the new mobile experience?

The new mobile experience is a mobile-optimized website that will replace the current INTRUST Bank Business mobile app. This new experience includes upgraded functionality, a more consistent experience across your desktop and mobile devices, and automatic updates.

Is this just a new mobile app?

No, we are moving from a mobile app to a mobile-optimized website. You can add a direct link to the new mobile experience on your device's home screen, where it will function similar to an app, but will instead open your browser. You do not need to download an app from the app store.

Is the current mobile app going away?

Not yet. For a period of time, we will be offering both the new mobile experience as well as the current mobile app. However, later this year the current mobile app will no longer be available.

How will this impact my online banking settings and preferences?

None of your online banking settings and preferences will be impacted. This is just a new way to access your accounts on your mobile device.

How do I access the new mobile experience?

Access the new mobile experience from your phone or tablet using the QR code above, or this link: https://treasury.jackhenry.com/pwa/intrustbank/login. (Note: This URL is only for your mobile device. The current URL you use to login on desktop will not change.)

We recommend adding a direct link to your phone's home screen, where it will look similar to an app, and allow you easy access moving forward. We put together a simple guide on how to do this.

Add to mobile device home screen

Is the new mobile experience available to everyone?

The new mobile experience is available to all customers currently enrolled in business online and mobile banking.

What are the benefits of the new experienced compared to the previous app?

The new mobile experience includes upgraded functionality, a consistent experience when moving between desktop and mobile, a more user-friendly design, and automatic updates. Upgraded functionality includes:

  • Tablet compatibility
  • Send/receive messages from the message center
  • Create loan payments and view activity
  • Type to Filter and Advanced filters
  • Send wires transfers*

*Note: While you can currently send wire transfers using the mobile app, that functionality will end on 3/10/2025 with the migration to ISO 20022. Starting 3/10/2025, you will only be able to send wire transfers using the new mobile experience (or on desktop).

What does automatic updates mean?

Any updates made to the new mobile banking experience will go into effect immediately, without the need to update or access a new version. Unlike a mobile app, this means we can push updates signficantly faster, and you never have to worry whether you're using the most up-to-date version.

If I have a personal account with INTRUST, will this impact my personal mobile banking?

No, this new mobile experience is only for our business customers. There will be no changes to personal mobile banking.

We're here to help.

If you have any questions about the new mobile banking experience, please contact our Treasury Services team at 800-905-6630. Representatives are available Monday - Friday, 7:30 a.m. to 6:00 p.m. CT.