Safeguard your information to stop fraud

Scammers use sophisticated techniques to impersonate banks and gain access to a company or individual's bank accounts. You may receive fraudulent phone calls, texts, or emails from individuals claiming to represent INTRUST Bank. If you're not paying close attention, you may be at greater risk of becoming a victim of fraud.

Follow these guidelines to shut down scams and protect yourself.

 Things you should NEVER do

NEVER share passwords, PINs, or one-time security codes with anyone.

Our employees will NEVER ask for this information because we don't need it to assist you.

NEVER click links in texts that claim to be from INTRUST Bank.

We won't send you text messages that include links.

NEVER rely on caller ID or trust that the caller is truly with INTRUST Bank.

Scammers can mimic our phone numbers and make your caller ID read as "INTRUST Bank," and they will impersonate INTRUST employees.

 Things you should ALWAYS do

ALWAYS stop and verify unexpected requests before acting.

If you get an unexpected call or text claiming to be from INTRUST Bank, hang up or ignore it and call us at a known phone number.

ALWAYS log in to INTRUST Bank platforms directly.

Only access INTRUST digital banking tools, such as online and mobile banking, directly through the "Login" option on intrustbank.com or through the INTRUST Bank mobile app.

ALWAYS report fraud (or attempted fraud) immediately.

If you believe you have been a victim of fraud, call us right away.

The security of your information is our highest priority. Visit our online security center to learn more about how INTRUST safeguards your data, common fraud types and detection, how to report fraud, and more steps you can take to protect yourself and your company.