Personal Financial Manager Bill Pay and Transfer Service Terms and Conditions
This Agreement is between you and INTRUST Bank, N.A. ("Bank") and governs the use of the Bill Pay Service ("Bill Pay Service") and Transfer Service ("Transfer Service") through a Personal Financial Manager ("PFM"), such as but not limited to Quicken® or QuickBooks®, on this Web site. When you enroll your account (s), you agree to the terms and conditions of this Agreement as well as the Site User Agreement. If you are a Consumer, you also agree to the terms and conditions of the Electronic Fund Transfers Act Disclosure. If you are a Business, you also agree to execute the Certificate of Resolution Authorizing Use of Internet Banking ("Resolution "). (Bank will send you the Resolution at your request or upon your acceptance of this Agreement.)
All provisions contained in this Agreement apply to both Consumer and Business accounts unless otherwise specifically stated.
Terms and conditions below pertaining to bill pay using a PFM do not apply to INTRUST Online Bill Pay.
As used in this Agreement, the following terms have the following meanings:
- "Business Day" means 2:00 a.m. to the following 2:00 a.m. Monday through Friday, excluding Federal holidays.
- "Business" means a customer who is an entity enrolling accounts which are used for a business purpose and not for personal, family or household purposes.
- "Consumer" means a customer who is a natural person enrolling accounts which are used primarily for personal, family or household purposes.
- "Cutoff Time" means the time by which you must transmit instructions to have them considered entered on that particular Business Day.
- "Payee" means the merchant or other person or entity to whom you wish a payment to be directed.
- "Payment Account" means your checking account from which all bill payments will be made.
- "Payment Amount" means the amount in US dollars you authorize to be paid to a Payee.
- "Payment Date" means the Business Day upon which your payment will be sent.
- "Payment Instruction" means the information provided by you for a bill payment to be made to your Payee.
- "Pending Payment" means any Payment Instruction which you have ordered to be made which has not been canceled by you before the Cutoff Time on the Payment Date.
- "PFM Service" means both the Bill Payment Service and the Transfer Service and all other functions available through your PFM.
- "Repeating Payment" means an automatic recurring payment to the same Payee for the same Payment Amount which you can authorize for payment up to one year in advance.
- "Transfer Instruction" means the information provided by you for a transfer of funds between two or more enrolled accounts.
In order to use the Bill Pay Service, you must maintain at least one account with INTRUST Bank designated as the Payment Account. The Payment Account must be a checking account. You may pay bills only in US dollars to Payees located in the United States (including Guam, Puerto Rico, U.S. Virgin Islands and U.S. military bases). You may enter Payment Instructions for a one time payment or for Repeating Payments up to 364 days in advance.
Repeating Payments may be scheduled on a regular basis: weekly, bi-weekly, monthly, bi-monthly, semi-monthly, quarterly, semi-quarterly or annually.
If you are a Consumer, you may make payments to or at the direction of government agencies, organizations and institutions, and court directed payments. The Bank has limited ability to research any issues arising from such government or court directed payments and will not be responsible for any late fees or penalties incurred by the use of the Bill Payment Service for such payments.
By providing the names and account information of your Payees, you authorize the Bank to follow the Payment Instructions that it receives through the Bill Payment Service. When the Bank receives a Payment Instruction, you authorize the Bank to debit your Payment Account and remit funds on your behalf. You agree you will instruct the Bank to make a withdrawal only when a sufficient balance is or will be available in your Payment Account on the Payment Date and on the date your Payment Account is debited (including any overdraft protection plan which may be connected to the Payment Account). If you do not have a sufficient balance, including available credit under any overdraft protection plan, you agree that the Bank may at its sole discretion follow your Payment Instructions even though a debit to your Payment Account may result in or increase an overdraft. Whether or not the Bank honors your Payment Instruction, the Bank reserves the right to impose a non-sufficient funds or overdraft fee. The Bank is under no obligation to notify you if a payment is not completed because there are non-sufficient funds in your Payment Account (including any available credit under any overdraft protection plan) to process the transaction.
Bill Pay Processing:
You will be directed by your PFM regarding entering Payment Instructions. You may schedule multiple payments to the same Payee with the same Payment Date so long as they are for differing Payment Amounts. Multiple recurring payments may not be scheduled for the same Payee. If you enter multiple payments to the same Payee with the same Payment Date and in the same Payment Amount, the Bill Payment Service will not send the duplicate payments.
Payment Instructions may be processed either electronically or via check. Payment by check will be by a check drawn on your account. Funds will be withdrawn from your Payment Account at the time the check is presented for payment. When payment is electronic and more than one customer schedules a payment to the same Payee on the same date, all such payments may be consolidated and one electronic file sent. Funds will be withdrawn from your Payment Account at the time indicated by your PFM.
Since your Payment Instructions are transmitted by computer, the payment will not be sent to the Payee with the Payee’s payment stub. Payments received without the payment stub are sometimes processed at a different location. In addition, some Payees take longer to process payments made without payment stubs. It is your responsibility to contact your Payees to ensure that the address provided in your Payment Instruction is the correct address and that you allow sufficient time for the Payment to be sent and posted by the Payee. The Bank is not responsible for any charges imposed, or any other action, by a Payee resulting from a payment which is late for any reason, including any applicable finance charges and/or late fees.
Canceling Payments and Placing Stop Payments:
You may cancel or change any Payment Instruction prior to the Cutoff Time on the Payment Date. If the payment has been made by check, you may request a stop payment be placed on that check by contacting Customer Service at 800-999-4048 or at 316-383-1340. No stop payment will be placed if the check has already been presented for payment. All stop pay requests on checks will be subject to the Bank’s current stop payment procedure. If you request a stop payment on a Repeating Payment, further payments will be made to that Payee unless you enter new Payment Instructions.
No stop payment can be placed after the Cutoff Time on the Payment Date if the payment has been made electronically.
To make transfers between accounts you must maintain at least two deposit accounts with the Bank. Not all accounts are eligible to be used for transfers. The Bank reserves the right to limit transfer eligibility to certain types of accounts and to change eligibility requirements from time to time. Accounts established under the Uniform Gift to Minors Act (UGMA) or Uniform Transfers to Minors Act (UTMA), estates, conservatorships or formal trust accounts are not eligible to make transfers.
You authorize the Bank to transfer all funds as you instruct through your PFM. You may not cancel or stop a transfer of funds once you have entered the Transfer Instruction. If a transfer request is submitted after 2:00 a.m. Central time, funds from the transfer may not be available until the next Business Day.
You agree you will instruct the Bank to make a transfer only when a sufficient balance is or will be available in your account at the time of the transfer (including any overdraft protection plan which may be connected to the account). If you do not have a sufficient balance, including available credit under any overdraft protection plan, you agree the Bank may, at its sole discretion, follow your Transfer Instructions even though a debit to your account may result in or increase an overdraft. Whether or not the Bank honors your Transfer Instruction, the Bank reserves the right to impose a non-sufficient funds or overdraft fee. The Bank is under no obligation to notify you if a transfer is not completed because there are non-sufficient funds in your account (including any available credit under any overdraft protection plan) to process the transaction.
Any transfer made from any of your savings or maximizer accounts is a restricted transfer. You may make up to nine (9) transfers or withdrawals from your account per monthly statement cycle including preauthorized, automatic or telephone transfers. Each online transfer using a savings or maximizer account is considered a preauthorized or automatic transfer.
If for any reason your access connection is interrupted during an on-line session, you should follow the procedures provided by your PFM upon returning to the program. If you have questions regarding whether your Payment Instructions or Transfer Instructions were received by the Bank, please call customer service at 800-999-4048 or at 316-383-1340.
Multiple Owners/ Signers:
If you are a Consumer and your Payment Account or transfer account is owned by more than one person, the Bank may act on the verbal, written or electronic direction of any one owner regarding the enrollment or termination of your PFM Service. Each owner who enrolls the account in the PFM Service will receive a separate individual account ID number and Personal Security Code, however the account will be charged only one monthly service fee regardless of the number of owners enrolled. Regardless of the number of owners who enroll an account in the PFM Service, the bill payments made by all owners from the account during the month will be aggregated in determining the total number of bill payments for the assessment of any fees.
If you are a Business, the Bank may act on the verbal, written or electronic directions of any one person authorized by the Resolution executed by you regarding the enrollment or termination of the PFM Service. Only one account ID number and Personal Security Code will be issued to you regardless of the number of signers authorized on your accounts. All authorized signers on each account who have the account ID number and Personal Security Code will have access to view account balances, account transactions, transfer funds and pay bills from all accounts enrolled in the PFM Service regardless of whether they had such access to all of the accounts previously.
Any account which requires two or more signatures to withdraw or transfer funds may not be enrolled as the Payment Account or used for the transfer of funds. You agree not to change the account documentation to require two or more signatures until you have first notified the Bank to terminate the account as the Payment Account or as a transfer account and the Bank has had reasonable opportunity to act on your request. You release the Bank from liability for any payments or transfers made from a Payment Account or a transfer account by any one person authorized to act as a signer on the account even though that person’s authority to transfer or withdraw funds from the account by other means (e.g., by check) must be exercised jointly with one or more other persons.
If you are a Business and an authorized signer issues Payment Instructions or Transfer Instructions which have not been properly authorized or are outside of the authorized signer’s scope of authority, you assume the entire risk of loss and hold Bank, its directors, officers, employees and agents, harmless from all loss, liability, claims, demands, judgments or expenses arising out of or in any way connected with such use.
Service Charge and Changes to Agreement:
A monthly service fee will be charged to your Payment Account in accordance with the current fee schedule. This fee may be increased only upon 30-day prior notice to you. This Agreement may be revised at any time upon reasonable notice to you. Continued use of the PFM Service will constitute acceptance and agreement to any revision in the Agreement or change in service fee.
Discontinuation or Termination of PFM Service:
In the event you wish to discontinue using the PFM Service, you must contact INTRUST Internet Support in writing. Written notice of PFM Service discontinuance must be provided ten (10) days prior to the actual discontinuation date and must be sent to INTRUST Internet Support, P.O. Box One, Wichita, Kansas 67201-9889. Once the Bank has acted on your discontinuation notice, the Bank will make no further bill payments or transfers, including any bill payments or transfers previously authorized.
The Bank may terminate your use of this PFM Service, in whole or in part, at any time without prior notice. Your access to the PFM Service will be terminated automatically if the Payment Account is closed or access to the Payment Account is restricted for any reason.
Discontinuation or termination of the PFM Service shall not affect your liability or obligation under this Agreement.